Helpdesk da PluGzOne, baseado no osTicket
You can not select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
 
 
 
 

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#
# This is popup help messages for the Account Panel ->
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
# links - List of links shows below the content
# title - Link title
# href - href of link (links starting with / are translated to the
# helpdesk installation path)
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
company_information:
title: Company Information
content: >
This refers to the company or organization that will benefit from
osTicket’s software and its support staff. The information here will appear
in email signatures (i.e., the footer) when tickets are responded to by
agents.
links:
- title: Company Information Form
href: /scp/forms.php?type=C
landing_page:
title: Landing Page
content: >
The <span class="doc-desc-title">Landing Page</span> is displayed on
the front page of your support site.
offline_page:
title: Offline Page
content: >
The <span class="doc-desc-title">Offline Page</span> is displayed in
the support site when the help desk is offline, see Admin Panel
-&gt; Setting -&gt; System -&gt; Helpdesk Status.
default_thank_you_page:
title: Default Thank-You Page
content: >
The <span class="doc-desc-title">thank-you page</span> is displayed to the
customer when a <span class="doc-desc-title">Client</span> submits a new
ticket.
<br/><br/>
<span class="doc-desc-title">Thank you</span> pages can be
associated with help topics.
logos:
title: Logos
content: >
You may customize the <span class="doc-desc-title">Logo</span> that will be
displayed to the Client in the Client Portal (i.e., your Support Site).
upload_a_new_logo:
title: Upload a new logo
content: >
Choose an image in the .gif, .jpg or .png formats. We will proportionally
resize the display of your image. We will not, however, resize the image’s
data. Therefore, to speed load times, it is recommended that you keep your
image close to the default image size (817px &times; 170px).
backdrops:
title: Backdrops
content: >
You may customize the <span class="doc-desc-title">Backdrop</span> that will be
displayed on the staff login page.
upload_a_new_backdrop:
title: Upload a New Backdrop
content: >
Choose an image in the .gif, .jpg or .png formats. We will proportionally
resize the display of your image. We will not, however, resize the image’s
data. Therefore, to speed load times, it is recommended that you keep your
image relatively small (under a megabyte). Note also that the PHP
max upload settings apply.