# # This is popup help messages for the Account Panel -> # # Fields: # title - Shown in bold at the top of the popover window # content - The body of the help popover # links - List of links shows below the content # title - Link title # href - href of link (links starting with / are translated to the # helpdesk installation path) # # The key names such as 'helpdesk_name' should not be translated as they # must match the HTML #ids put into the page template. # --- company_information: title: Company Information content: > This refers to the company or organization that will benefit from osTicket’s software and its support staff. The information here will appear in email signatures (i.e., the footer) when tickets are responded to by agents. links: - title: Company Information Form href: /scp/forms.php?type=C landing_page: title: Landing Page content: > The Landing Page is displayed on the front page of your support site. offline_page: title: Offline Page content: > The Offline Page is displayed in the support site when the help desk is offline, see Admin Panel -> Setting -> System -> Helpdesk Status. default_thank_you_page: title: Default Thank-You Page content: > The thank-you page is displayed to the customer when a Client submits a new ticket.

Thank you pages can be associated with help topics. logos: title: Logos content: > You may customize the Logo that will be displayed to the Client in the Client Portal (i.e., your Support Site). upload_a_new_logo: title: Upload a new logo content: > Choose an image in the .gif, .jpg or .png formats. We will proportionally resize the display of your image. We will not, however, resize the image’s data. Therefore, to speed load times, it is recommended that you keep your image close to the default image size (817px × 170px). backdrops: title: Backdrops content: > You may customize the Backdrop that will be displayed on the staff login page. upload_a_new_backdrop: title: Upload a New Backdrop content: > Choose an image in the .gif, .jpg or .png formats. We will proportionally resize the display of your image. We will not, however, resize the image’s data. Therefore, to speed load times, it is recommended that you keep your image relatively small (under a megabyte). Note also that the PHP max upload settings apply.