You can not select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
248 lines
12 KiB
248 lines
12 KiB
<?php
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/*********************************************************************
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helptopics.php
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Help Topics.
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Peter Rotich <peter@osticket.com>
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Copyright (c) 2006-2013 osTicket
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http://www.osticket.com
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Released under the GNU General Public License WITHOUT ANY WARRANTY.
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See LICENSE.TXT for details.
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vim: expandtab sw=4 ts=4 sts=4:
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**********************************************************************/
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require('admin.inc.php');
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include_once(INCLUDE_DIR.'class.topic.php');
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include_once(INCLUDE_DIR.'class.faq.php');
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require_once(INCLUDE_DIR.'class.dynamic_forms.php');
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$topic=null;
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if($_REQUEST['id'] && !($topic=Topic::lookup($_REQUEST['id'])))
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$errors['err']=sprintf(__('%s: Unknown or invalid ID.'), __('help topic'));
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if($_POST){
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switch(strtolower($_POST['do'])){
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case 'update':
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if(!$topic){
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$errors['err']=sprintf(__('%s: Unknown or invalid'), __('help topic'));
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}elseif($topic->update($_POST,$errors)){
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$msg=sprintf(__('Successfully updated %s.'),
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__('this help topic'));
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}elseif(!$errors['err']){
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$errors['err'] = sprintf('%s %s',
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sprintf(__('Unable to update %s.'), __('this help topic')),
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__('Correct any errors below and try again.'));
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}
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break;
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case 'create':
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$_topic = Topic::create();
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if ($_topic->update($_POST, $errors)) {
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$topic = $_topic;
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$msg=sprintf(__('Successfully added %s.'), Format::htmlchars($_POST['topic']));
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$type = array('type' => 'created');
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Signal::send('object.created', $topic, $type);
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$_REQUEST['a']=null;
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}elseif(!$errors['err']){
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$errors['err']=sprintf('%s %s',
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sprintf(__('Unable to add %s.'), __('this help topic')),
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__('Correct any errors below and try again.'));
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}
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break;
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case 'mass_process':
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switch(strtolower($_POST['a'])) {
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case 'sort':
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// Pass
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break;
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default:
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if(!$_POST['ids'] || !is_array($_POST['ids']) || !count($_POST['ids']))
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$errors['err'] = sprintf(__('You must select at least %s.'),
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__('one help topic'));
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}
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if (!$errors) {
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$count=$_POST['ids']?count($_POST['ids']):0;
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$activeTopics = Topic::getHelpTopics(false, false);
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$allTopics = count(Topic::getAllHelpTopics());
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$diff = array_intersect($_POST['ids'], array_keys($activeTopics));
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switch(strtolower($_POST['a'])) {
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case 'enable':
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$topics = Topic::objects()->filter(array(
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'topic_id__in'=>$_POST['ids'],
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));
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foreach ($topics as $t) {
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$t->setFlag(Topic::FLAG_ARCHIVED, false);
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$t->setFlag(Topic::FLAG_ACTIVE, true);
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$filter_actions = FilterAction::objects()->filter(array('type' => 'topic', 'configuration' => '{"topic_id":'. $t->getId().'}'));
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FilterAction::setFilterFlags($filter_actions, 'Filter::FLAG_INACTIVE_HT', false);
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if($t->save()) {
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$type = array('type' => 'edited', 'status' => 'Active');
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Signal::send('object.edited', $t, $type);
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$num++;
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}
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}
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if ($num > 0) {
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if($num==$count)
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$msg = sprintf(__('Successfully enabled %s'),
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_N('selected help topic', 'selected help topics', $count));
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else
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$warn = sprintf(__('%1$d of %2$d %3$s enabled'), $num, $count,
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_N('selected help topic', 'selected help topics', $count));
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} else {
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$errors['err'] = sprintf(__('Unable to enable %s'),
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_N('selected help topic', 'selected help topics', $count));
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}
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break;
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case 'disable':
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$num=0;
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$topics = Topic::objects()->filter(array(
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'topic_id__in'=>$_POST['ids'],
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))->exclude(array(
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'topic_id'=>$cfg->getDefaultTopicId()
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));
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if (($count >= $allTopics) ||
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(count($diff) == count($activeTopics))) {
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$errors['err'] = __('At least one Topic must be Active');
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} else {
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foreach ($topics as $t) {
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$t->setFlag(Topic::FLAG_ARCHIVED, false);
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$t->setFlag(Topic::FLAG_ACTIVE, false);
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$filter_actions = FilterAction::objects()->filter(array('type' => 'topic', 'configuration' => '{"topic_id":'. $t->getId().'}'));
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FilterAction::setFilterFlags($filter_actions, 'Filter::FLAG_INACTIVE_HT', true);
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if($t->save()) {
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$type = array('type' => 'edited', 'status' => 'Disabled');
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Signal::send('object.edited', $t, $type);
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$num++;
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}
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}
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}
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if ($num > 0) {
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if($num==$count)
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$msg = sprintf(__('Successfully disabled %s'),
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_N('selected help topic', 'selected help topics', $count));
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else
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$warn = sprintf(__('%1$d of %2$d %3$s disabled'), $num, $count,
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_N('selected help topic', 'selected help topics', $count));
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} else {
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$errors['err'] = $errors['err'] ?: sprintf(__('Unable to disable %s'),
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_N('selected help topic', 'selected help topics', $count));
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}
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break;
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case 'archive':
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$num=0;
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$topics = Topic::objects()->filter(array(
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'topic_id__in'=>$_POST['ids'],
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))->exclude(array(
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'topic_id'=>$cfg->getDefaultTopicId()
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));
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if (($count >= $allTopics) ||
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(count($diff) == count($activeTopics))) {
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$errors['err'] = __('At least one Topic must be Active');
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} else {
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foreach ($topics as $t) {
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$t->setFlag(Topic::FLAG_ARCHIVED, true);
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$t->setFlag(Topic::FLAG_ACTIVE, false);
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$filter_actions = FilterAction::objects()->filter(array('type' => 'topic', 'configuration' => '{"topic_id":'. $t->getId().'}'));
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FilterAction::setFilterFlags($filter_actions, 'Filter::FLAG_INACTIVE_HT', true);
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if($t->save()) {
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$type = array('type' => 'edited', 'status' => 'Archived');
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Signal::send('object.edited', $t, $type);
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$num++;
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}
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}
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}
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if ($num > 0) {
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if($num==$count)
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$msg = sprintf(__('Successfully archived %s'),
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_N('selected help topic', 'selected help topics', $count));
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else
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$warn = sprintf(__('%1$d of %2$d %3$s archived'), $num, $count,
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_N('selected help topic', 'selected help topics', $count));
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} else {
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$errors['err'] = $errors['err'] ?: sprintf(__('Unable to archive %s'),
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_N('selected help topic', 'selected help topics', $count));
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}
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break;
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case 'delete':
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$i=1;
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$topics = Topic::objects()->filter(array(
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'topic_id__in'=>$_POST['ids']
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));
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//dont allow deletion of all topics
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if (($count >= $allTopics) ||
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count($diff) == count($activeTopics)) {
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$errors['err'] = __('At least one Topic must be Active');
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} else {
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foreach($topics as $t) {
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if($t->getId()!=$cfg->getDefaultTopicId() && $t->delete())
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$i++;
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}
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}
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if($i==($count + 1))
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$msg = sprintf(__('Successfully deleted %s.'),
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_N('selected help topic', 'selected help topics', $count));
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elseif($i>1)
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$warn = sprintf(__('%1$d of %2$d %3$s deleted'), ($i-1), $count,
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_N('selected help topic', 'selected help topics', $count));
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elseif(!$errors['err'])
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$errors['err'] = sprintf(__('Unable to delete %s.'),
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_N('selected help topic', 'selected help topics', $count));
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break;
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case 'sort':
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try {
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$cfg->setTopicSortMode($_POST['help_topic_sort_mode']);
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if ($cfg->getTopicSortMode() == 'm') {
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foreach ($_POST as $k=>$v) {
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if (strpos($k, 'sort-') === 0
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&& is_numeric($v)
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&& ($t = Topic::lookup(substr($k, 5))))
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$t->setSortOrder($v);
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}
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}
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$msg = __('Successfully set sorting configuration');
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}
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catch (Exception $ex) {
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$errors['err'] = __('Unable to set sorting mode');
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}
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break;
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default:
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$errors['err']=sprintf('%s - %s', __('Unknown action'), __('Get technical help!'));
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}
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}
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break;
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default:
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$errors['err']=__('Unknown action');
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break;
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}
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if ($id or $topic) {
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if (!$id) $id=$topic->getId();
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}
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}
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$page='helptopics.inc.php';
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$tip_namespace = 'manage.helptopic';
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if($topic || ($_REQUEST['a'] && !strcasecmp($_REQUEST['a'],'add')))
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{
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if ($topic && ($dept=$topic->getDept()) && !$dept->isActive())
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$warn = sprintf(__('%s is assigned a %s that is not active.'), __('Help Topic'), __('Department'));
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$page='helptopic.inc.php';
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}
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$nav->setTabActive('manage');
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$ost->addExtraHeader('<meta name="tip-namespace" content="' . $tip_namespace . '" />',
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"$('#content').data('tipNamespace', '".$tip_namespace."');");
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require(STAFFINC_DIR.'header.inc.php');
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require(STAFFINC_DIR.$page);
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include(STAFFINC_DIR.'footer.inc.php');
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?>
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