Helpdesk da PluGzOne, baseado no osTicket
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/**
* @version v1.8.1
* @signature f5692e24c7afba7ab6168dde0b3bb3c8
* @title Add regex field to ticket filters
*
* This fixes a glitch introduced @934954de8914d9bd2bb8343e805340ae where
* a primary key was added to the %ticket_email_info table so that deleting
* can be supported in a clustered environment. The patch added the
* `thread_id` column as the primary key, which was incorrect, because the
* `thread_id` may be null when rejected emails are recorded so they are
* never considered again if found in the inbox.
*/
-- [#479](https://github.com/osTicket/osTicket-1.8/issues/479)
-- Add (not)_match to the filter_rule `how`
ALTER TABLE `%TABLE_PREFIX%filter_rule`
CHANGE `how` `how` enum('equal','not_equal','contains','dn_contain','starts','ends','match','not_match')
NOT NULL;
-- Allow `isactive` to be `-1` for collaborators, which might indicate
-- something like 'unsubscribed'
ALTER TABLE `%TABLE_PREFIX%ticket_collaborator`
CHANGE `isactive` `isactive` tinyint(1) NOT NULL DEFAULT '1';
-- There is no `subject` available in the filter::apply method for anything but email
UPDATE `%TABLE_PREFIX%filter_rule`
SET `what` = CONCAT('field.', (
SELECT field.`id` FROM `%TABLE_PREFIX%form_field` field
JOIN `%TABLE_PREFIX%form` form ON (field.form_id = form.id)
WHERE field.`name` = 'subject' AND form.`type` = 'T'
))
WHERE `what` = 'subject';
-- There is no `body` available in the filter::apply method for anything but emails
UPDATE `%TABLE_PREFIX%filter_rule`
SET `what` = CONCAT('field.', (
SELECT field.`id` FROM `%TABLE_PREFIX%form_field` field
JOIN `%TABLE_PREFIX%form` form ON (field.form_id = form.id)
WHERE field.`name` = 'message' AND form.`type` = 'T'
))
WHERE `what` = 'body';
-- Finished with patch
UPDATE `%TABLE_PREFIX%config`
SET `value` = 'f5692e24c7afba7ab6168dde0b3bb3c8'
WHERE `key` = 'schema_signature' AND `namespace` = 'core';