Helpdesk da PluGzOne, baseado no osTicket
You can not select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
 
 
 
 

27 lines
923 B

/**
* @version v1.8 - Collaboration
* @signature ed60ba203a473f4f32ac49eb45db16c7
* @title Add support for ticket collaborators
*
* Adds the database structure for collaboration table
*
*/
DROP TABLE IF EXISTS `%TABLE_PREFIX%ticket_collaborator`;
CREATE TABLE `%TABLE_PREFIX%ticket_collaborator` (
`id` int(11) unsigned NOT NULL AUTO_INCREMENT,
`isactive` tinyint(1) unsigned NOT NULL DEFAULT '1',
`ticket_id` int(11) unsigned NOT NULL DEFAULT '0',
`user_id` int(11) unsigned NOT NULL DEFAULT '0',
-- M => (message) clients, N => (note) 3rd-Party, R => (reply) external authority
`role` char(1) NOT NULL DEFAULT 'M',
`updated` datetime NOT NULL,
PRIMARY KEY (`id`),
UNIQUE KEY `collab` (`ticket_id`,`user_id`)
) DEFAULT CHARSET=utf8;
-- Finish
UPDATE `%TABLE_PREFIX%config`
SET `value` = 'ed60ba203a473f4f32ac49eb45db16c7'
WHERE `key` = 'schema_signature' AND `namespace` = 'core';