Helpdesk da PluGzOne, baseado no osTicket
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/**
* @version v1.7 RC4
* @signature 9f3b454c06dfd5ee96003eae5182ac13
*
* - Supports starts- and ends-with in ticket filter rules
* - Fix assigned template variable
* - Allow nested templates to have duplicate names
* - New permission settings for API key & groups
*/
ALTER TABLE `%TABLE_PREFIX%filter_rule` CHANGE `how` `how` ENUM( 'equal',
'not_equal', 'contains', 'dn_contain', 'starts', 'ends' );
-- templates -> %message
UPDATE `%TABLE_PREFIX%email_template`
SET `assigned_alert_body` = REPLACE(`assigned_alert_body`, '%message', '%{comments}');
-- API Access.
ALTER TABLE `%TABLE_PREFIX%api_key`
CHANGE `isactive` `isactive` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '1',
ADD `can_create_tickets` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '1' AFTER `apikey`,
DROP INDEX `ipaddr`,
ADD INDEX `ipaddr` ( `ipaddr` );
-- Help topics
ALTER TABLE `%TABLE_PREFIX%help_topic`
DROP INDEX `topic` ,
ADD UNIQUE `topic` ( `topic` , `topic_pid` );
-- group settings.
ALTER TABLE `%TABLE_PREFIX%groups`
ADD `can_post_ticket_reply` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '1' AFTER `can_transfer_tickets` ,
ADD `can_view_staff_stats` TINYINT( 1 ) UNSIGNED NOT NULL DEFAULT '0' AFTER `can_post_ticket_reply`;
-- update schema signature.
UPDATE `%TABLE_PREFIX%config`
SET `schema_signature`='9f3b454c06dfd5ee96003eae5182ac13';