Helpdesk da PluGzOne, baseado no osTicket
You can not select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
 
 
 
 

101 lines
3.5 KiB

<?php
$sort = 'id';
if ($options['sort'] && !strcasecmp($options['sort'], 'DESC'))
$sort = '-id';
$cmp = function ($a, $b) use ($sort) {
return ($sort == 'id')
? ($a < $b) : $a > $b;
};
$events = $events->order_by($sort);
$eventCount = count($events);
$events = new IteratorIterator($events->getIterator());
$events->rewind();
$event = $events->current();
$htmlId = $options['html-id'] ?: ('thread-'.$this->getId());
$thread_attachments = array();
foreach (Attachment::objects()->filter(array(
'thread_entry__thread__id' => $this->getId(),
))->select_related('thread_entry', 'file') as $att) {
$thread_attachments[$att->object_id][] = $att;
}
$tid = $this->getObJectId();
if ($this->getObjectType() == 'T')
$ticket = Ticket::lookup($tid);
?>
<div id="<?php echo $htmlId; ?>">
<div id="thread-items" data-thread-id="<?php echo $this->getId(); ?>">
<?php
if ($entries->exists(true)) {
$buckets = ThreadEntry::sortEntries($entries, $ticket);
// TODO: Consider adding a date boundary to indicate significant
// changes in dates between thread items.
foreach ($buckets as $entry) {
$entry = ThreadEntry::lookup($entry->id);
$extra = $entry->getMergeData();
if ($entry->hasFlag(ThreadEntry::FLAG_CHILD) && $extra) {
if (!is_array($extra))
$extra = json_decode($extra, true);
if (!$thread = Thread::objects()->filter(array('id'=>$extra['thread']))->values_flat('extra'))
continue;
foreach ($thread as $t)
$threadExtra = $t[0];
$threadExtra = json_decode($threadExtra, true);
$number = $threadExtra['number'];
} else
$number = null;
// Emit all events prior to this entry
while ($event && $cmp($event->timestamp, $entry->created)) {
$event->render(ThreadEvent::MODE_STAFF);
$events->next();
$event = $events->current();
}
?><div id="thread-entry-<?php echo $entry->getId(); ?>"><?php
include STAFFINC_DIR . 'templates/thread-entry.tmpl.php';
?></div><?php
}
}
// Emit all other events
while ($event) {
$event->render(ThreadEvent::MODE_STAFF);
$events->next();
$event = $events->current();
}
// This should never happen
if (count($entries) + $eventCount == 0) {
echo '<p><em>'.__('No entries have been posted to this thread.').'</em></p>';
}
?>
</div>
</div>
<script type="text/javascript">
$(function() {
var container = '<?php echo $htmlId; ?>';
// Set inline image urls.
<?php
$urls = array();
foreach ($thread_attachments as $eid=>$atts) {
foreach ($atts as $A) {
if (!$A->inline)
continue;
$urls[strtolower($A->file->getKey())] = array(
'download_url' => $A->file->getDownloadUrl(['id' =>
$A->getId()]),
'filename' => $A->getFilename(),
);
}
}
?>
$('#'+container).data('imageUrls', <?php echo JsonDataEncoder::encode($urls); ?>);
// Trigger thread processing.
if ($.thread)
$.thread.onLoad(container,
{autoScroll: <?php echo $sort == 'id' ? 'true' : 'false'; ?>});
});
</script>