Helpdesk da PluGzOne, baseado no osTicket
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#
# registration-staff.yaml
#
# Confirmation email sent to clients when accounts are created for them by
# staff or via the client portal. This email serves as an email address
# verification.
#
---
notes: >
This template defines the email sent to Clients when their account has been
created in the Client Portal or by an Agent on their behalf. This email serves as
an email address verification. Please use %{link} somewhere in the body.
name: "Welcome to %{company.name}"
body: >
<h3><strong>Hi %{recipient.name.first},</strong></h3>
<div>
We've created an account for you at our help desk at %{url}.<br />
<br />
Please follow the link below to confirm your account and gain access to
your tickets.<br />
<br />
<a href="%{link}">%{link}</a><br />
<br />
<em style="font-size: small">Your friendly Customer Support System
<br />
%{company.name}</em>
</div>