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32 lines
1016 B
32 lines
1016 B
#
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# Email template: task.assignment.alert.yaml
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#
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# Sent to agents when a task is assigned to them or the team to which
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# they belong.
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# Use %{assigner} to distinguish who made the assignment.
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#
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---
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notes: |
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Sent to agents when a task is assigned to them or the team to which
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they belong. Use %{assigner} to distinguish who made the assignment.
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subject: |
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Task Assigned to you
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body: |
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<h3><strong>Hi %{assignee.name.first},</strong></h3>
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Task <a href="%{task.staff_link}">#%{task.number}</a> has been
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assigned to you by %{assigner.name.short}
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<br>
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<br>
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%{comments}
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<br>
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<br>
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<hr>
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<div>To view/respond to the task, please <a
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href="%{task.staff_link}"><span style="color: rgb(84, 141, 212);"
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>login</span></a> to the support system</div>
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<em style="font-size: small; ">Your friendly Customer Support
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System</em>
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<br>
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<img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"
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alt="Powered by osTicket" width="126" height="19" style="width: 126px;">
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