Helpdesk da PluGzOne, baseado no osTicket
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#
# Sequences installed with the system
#
# Fields:
# id: PK
# name: Name of the sequence
# next: Next value of the sequence
# padding: Padding character
# increment: Distance between two numbers of the sequence
# flags: Bitmask of flag settings. Currently known values are
# INTERNAL:=0x0001 (restrict delete)
#
---
# ID:1 is reserved for upgrades. When transitioning to osTicket 1.10, the
# sequence ID:1 will be configured to start counting from the current
# MAX(ticket.ticket_id). The upgrade will miss this step if there is no
# sequence with ID:1
- id: 1
name: "General Tickets"
next: 1
padding: '0'
increment: 1
flags: 1
- id: 2
name: "Tasks Sequence"
next: 1
padding: '0'
increment: 1
flags: 1