Helpdesk da PluGzOne, baseado no osTicket
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#
# Default system data for ticket priorities
#
---
low:
priority_id: 1
priority_desc: Low
priority_color: "#DDFFDD"
priority_urgency: 4
normal:
priority_id: 2
priority_desc: Normal
priority_color: "#FFFFF0A"
priority_urgency: 3
high:
priority_id: 3
priority_desc: High
priority_color: "#FEE7E7"
priority_urgency: 2
emergency:
priority_id: 4
priority_desc: Emergency
priority_color: "#FEE7E7"
priority_urgency: 1