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30 lines
1.2 KiB
30 lines
1.2 KiB
#
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# This is popup help messages for the Admin Panel -> Manage -> Schedules
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#
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# Fields:
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# title - Shown in bold at the top of the popover window
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# content - The body of the help popover
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# links - List of links shows below the content
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# title - Link title
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# href - href of link (links starting with / are translated to the
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# helpdesk installation path)
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#
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# The key names such as 'helpdesk_name' should not be translated as they
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# must match the HTML #ids put into the page template.
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#
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---
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schedule:
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title: Schedule Definition
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content: >
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<b>Name</b>: Unique name for the schedule.
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<hr>
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<b>Type</b>: Choose the type of Schedule. <span
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class="doc-desc-title">Business Hours</span> defines the hours that are
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included when calculating SLA hours, whereas <span
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class="doc-desc-title">Holiday Hours</span> define hours that are excluded.
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<hr>
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<b>Timezone</b>: Choose the time zone for the schedule. It's recommended
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that you leave it empty for a <span class="doc-desc-title">Floating</span> time zone.
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<br><br>
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Floating time zone allows for times to be relative to the effective time zone at the time of use.
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