Helpdesk da PluGzOne, baseado no osTicket
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#
# This is popup help messages for the Admin Panel -> Emails -> Templates
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
# links - List of links shows below the content
# title - Link title
# href - href of link (links starting with / are translated to the
# helpdesk installation path)
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
email_templates:
title: Email Templates
content: >
Email Template Sets are used to send Auto-Responses and Alerts for
various actions that can take place during a Ticket’s lifetime.
template_to_clone:
title: Template to Clone
content: >
Choose a Template Set to clone or simply start with the stock email
templates.
language:
title: Language
content: >
Select desired language for the <span
class="doc-desc-opt">stock</span> <span class="doc-desc-title">Email
Template Set</span>. Language packs are available on osTicket.com.
links:
- title: osTicket Language Packs
href: https://osticket.com/download
status:
title: Status
content: >
<span class="doc-desc-opt">Enabled</span> Template Sets are
available to be associated with Departments and set to the system
default. Template Sets currently in-use cannot be <span
class="doc-desc-opt">Disabled</span>.