Helpdesk da PluGzOne, baseado no osTicket
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#
# Default groups defined for the system
#
# Fields:
# id - Primary id for the group
# role_id - (int) default role for the group
# flags - (bit mask) group flags
# name - (string) descriptive name for the group
# notes - (string) administrative notes (viewable internally only)
# depts: (list<Department<id>>) id's of the departments to which the group
# should initially have access
#
# NOTE: ------------------------------------
# The very first group listed in this document will be the primary group of
# the initial staff member -- the administrator.
---
- id: 1
role_id: 1
flags: 1
name: Lion Tamers
notes: |
System overlords. These folks (initially) have full control to all the
departments they have access to.
depts: [1, 2, 3]
- id: 2
role_id: 2
flags: 1
name: Elephant Walkers
notes: |
Inhabitants of the ivory tower
depts: [1, 2, 3]
- id: 3
role_id: 2
flags: 1
name: Flea Trainers
notes: |
Lowly staff members
depts: [1, 2, 3]