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90 lines
2.5 KiB
90 lines
2.5 KiB
#
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# Default configuration. The format is key: value and the data will be
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# inserted into the %config table at install time
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#
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---
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core:
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time_format: 'hh:mm a'
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date_format: 'MM/dd/y'
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datetime_format: 'MM/dd/y h:mm a'
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daydatetime_format: 'EEE, MMM d y h:mm a'
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default_priority_id: 2
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enable_daylight_saving: 0
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reply_separator: '-- reply above this line --'
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# Do not translate below here
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isonline: 1
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staff_ip_binding: 0
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staff_max_logins: 4
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staff_login_timeout: 2
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staff_session_timeout: 30
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passwd_reset_period: 0
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client_max_logins: 4
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client_login_timeout: 2
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client_session_timeout: 30
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max_page_size: 25
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max_open_tickets: 0
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autolock_minutes: 3
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default_priority_id: 2
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default_smtp_id: 0
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use_email_priority: 0
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enable_kb: 0
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enable_premade: 1
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enable_captcha: 0
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enable_auto_cron: 0
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enable_mail_polling: 0
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send_sys_errors: 1
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send_sql_errors: 1
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send_login_errors: 1
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save_email_headers: 1
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strip_quoted_reply: 1
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ticket_autoresponder: 0
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message_autoresponder: 0
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ticket_notice_active: 1
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ticket_alert_active: 1
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ticket_alert_admin: 1
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ticket_alert_dept_manager: 1
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ticket_alert_dept_members: 0
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message_alert_active: 1
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message_alert_laststaff: 1
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message_alert_assigned: 1
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message_alert_dept_manager: 0
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note_alert_active: 0
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note_alert_laststaff: 1
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note_alert_assigned: 1
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note_alert_dept_manager: 0
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transfer_alert_active: 0
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transfer_alert_assigned: 0
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transfer_alert_dept_manager: 1
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transfer_alert_dept_members: 0
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overdue_alert_active: 1
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overdue_alert_assigned: 1
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overdue_alert_dept_manager: 1
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overdue_alert_dept_members: 0
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assigned_alert_active: 1
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assigned_alert_staff: 1
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assigned_alert_team_lead: 0
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assigned_alert_team_members: 0
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auto_claim_tickets: 1
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auto_refer_closed: 1
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collaborator_ticket_visibility: 1
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require_topic_to_close: 0
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show_related_tickets: 1
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show_assigned_tickets: 1
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show_answered_tickets: 0
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hide_staff_name: 0
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disable_agent_collabs: 0
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overlimit_notice_active: 0
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email_attachments: 1
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ticket_number_format: '######'
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ticket_sequence_id: 0
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queue_bucket_counts: 0
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allow_external_images: 1
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task_number_format: '#'
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task_sequence_id: 2
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log_level: 2
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log_graceperiod: 12
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client_registration: 'public'
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default_ticket_queue: 1
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embedded_domain_whitelist: 'youtube.com, dailymotion.com, vimeo.com, player.vimeo.com, web.microsoftstream.com'
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