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196 lines
9.1 KiB
196 lines
9.1 KiB
<?php
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/*********************************************************************
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staff.php
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Evertything about staff members.
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Peter Rotich <peter@osticket.com>
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Copyright (c) 2006-2013 osTicket
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http://www.osticket.com
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Released under the GNU General Public License WITHOUT ANY WARRANTY.
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See LICENSE.TXT for details.
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vim: expandtab sw=4 ts=4 sts=4:
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**********************************************************************/
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require('admin.inc.php');
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// Included here for role permission registration
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require_once INCLUDE_DIR . 'class.report.php';
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$staff=null;
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if($_REQUEST['id'] && !($staff=Staff::lookup($_REQUEST['id'])))
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$errors['err']=sprintf(__('%s: Unknown or invalid ID.'), __('agent'));
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if($_POST){
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switch(strtolower($_POST['do'])){
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case 'update':
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if(!$staff){
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$errors['err']=sprintf(__('%s: Unknown or invalid'), __('agent'));
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}elseif($staff->update($_POST,$errors)){
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$msg=sprintf(__('Successfully updated %s.'),
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__('this agent'));
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}elseif(!$errors['err']){
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$errors['err']=sprintf('%s %s',
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sprintf(__('Unable to update %s.'), __('this agent')),
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__('Correct any errors below and try again.'));
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}
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break;
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case 'create':
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$staff = Staff::create();
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// Unpack the data from the set-password dialog (if used)
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if (isset($_SESSION['new-agent-passwd'])) {
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foreach ($_SESSION['new-agent-passwd'] as $k=>$v)
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if (!isset($_POST[$k]))
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$_POST[$k] = $v;
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} else { // If no password && no backend set or is local then send Welcome Email
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$bk = array_key_exists('backend', $_POST) ? $_POST['backend'] : null;
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if (!$bk || $bk == 'local')
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$_POST['welcome_email'] = 1;
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}
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if ($staff->update($_POST,$errors)) {
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unset($_SESSION['new-agent-passwd']);
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$msg=sprintf(__('Successfully added %s.'),Format::htmlchars($_POST['firstname']));
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$type = array('type' => 'created');
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Signal::send('object.created', $staff, $type);
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$_REQUEST['a']=null;
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}elseif(!$errors['err']){
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$errors['err']=sprintf('%s %s',
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sprintf(__('Unable to add %s.'), __('this agent')),
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__('Correct any errors below and try again.'));
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}
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break;
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case 'mass_process':
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if(!$_POST['ids'] || !is_array($_POST['ids']) || !count($_POST['ids'])) {
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$errors['err'] = sprintf(__('You must select at least %s.'),
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__('one agent'));
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} elseif(in_array($_POST['a'], array('disable', 'delete'))
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&& in_array($thisstaff->getId(),$_POST['ids'])
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) {
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$errors['err'] = __('You can not disable/delete yourself - you could be the only admin!');
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} else {
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$count = count($_POST['ids']);
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$members = Staff::objects()->filter(array(
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'staff_id__in' => $_POST['ids']
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));
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switch(strtolower($_POST['a'])) {
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case 'enable':
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$num = $members->update(array('isactive' => 1));
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if ($num) {
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if($num==$count)
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$msg = sprintf('Successfully activated %s',
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_N('selected agent', 'selected agents', $count));
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else
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$warn = sprintf(__('%1$d of %2$d %3$s activated'), $num, $count,
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_N('selected agent', 'selected agents', $count));
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} else {
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$errors['err'] = sprintf(__('Unable to activate %s'),
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_N('selected agent', 'selected agents', $count));
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}
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break;
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case 'disable':
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$num = $members->update(array('isactive' => 0));
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if ($num) {
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if($num==$count)
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$msg = sprintf('Successfully disabled %s',
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_N('selected agent', 'selected agents', $count));
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else
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$warn = sprintf(__('%1$d of %2$d %3$s disabled'), $num, $count,
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_N('selected agent', 'selected agents', $count));
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} else {
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$errors['err'] = sprintf(__('Unable to disable %s'),
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_N('selected agent', 'selected agents', $count));
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}
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break;
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case 'delete':
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$i = 0;
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foreach($members as $s) {
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if ($s->staff_id != $thisstaff->getId()) {
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$s->delete();
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$i++;
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}
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}
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if($i && $i==$count)
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$msg = sprintf(__('Successfully deleted %s.'),
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_N('selected agent', 'selected agents', $count));
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elseif($i>0)
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$warn = sprintf(__('%1$d of %2$d %3$s deleted'), $i, $count,
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_N('selected agent', 'selected agents', $count));
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elseif(!$errors['err'])
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$errors['err'] = sprintf(__('Unable to delete %s.'),
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_N('selected agent', 'selected agents', $count));
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break;
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case 'permissions':
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foreach ($members as $s)
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if ($s->updatePerms($_POST['perms'], $errors) && $s->save())
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$i++;
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if($i && $i==$count)
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$msg = sprintf(__('Successfully updated %s.'),
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_N('selected agent', 'selected agents', $count));
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elseif($i>0)
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$warn = sprintf(__('%1$d of %2$d %3$s updated'), $i, $count,
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_N('selected agent', 'selected agents', $count));
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elseif(!$errors['err'])
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$errors['err'] = sprintf(__('Unable to update %s.'),
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_N('selected agent', 'selected agents', $count));
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break;
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case 'department':
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if (!$_POST['dept_id'] || !$_POST['role_id']
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|| !Dept::lookup($_POST['dept_id'])
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|| !Role::lookup($_POST['role_id'])
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) {
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$errors['err'] = __('Internal error occurred');
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break;
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}
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foreach ($members as $s) {
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$s->setDepartmentId((int) $_POST['dept_id'], $_POST['eavesdrop']);
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$s->role_id = (int) $_POST['role_id'];
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if ($s->save() && $s->dept_access->saveAll())
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$i++;
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}
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if($i && $i==$count)
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$msg = sprintf(__('Successfully updated %s.'),
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_N('selected agent', 'selected agents', $count));
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elseif($i>0)
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$warn = sprintf(__('%1$d of %2$d %3$s updated'), $i, $count,
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_N('selected agent', 'selected agents', $count));
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elseif(!$errors['err'])
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$errors['err'] = sprintf(__('Unable to update %s.'),
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_N('selected agent', 'selected agents', $count));
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break;
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default:
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$errors['err'] = sprintf('%s - %s', __('Unknown action'), __('Get technical help!'));
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}
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}
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break;
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default:
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$errors['err']=__('Unknown action');
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break;
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}
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}
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$page='staffmembers.inc.php';
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$tip_namespace = 'staff.agent';
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if($staff || ($_REQUEST['a'] && !strcasecmp($_REQUEST['a'],'add'))) {
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if ($staff && ($pdept=$staff->getDept()) && !$pdept->isActive())
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$warn = sprintf(__('%s is assigned a %s that is not active.'), __('Agent'), __('Primary Department'));
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$page='staff.inc.php';
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} elseif ($_REQUEST['a'] && !strcasecmp($_REQUEST['a'],'export')) {
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if (!Staff::export())
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$errors['err'] = sprintf(__('Unable to export %s.'), __('Agents'));
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}
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$nav->setTabActive('staff');
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$ost->addExtraHeader('<meta name="tip-namespace" content="' . $tip_namespace . '" />',
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"$('#content').data('tipNamespace', '".$tip_namespace."');");
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require(STAFFINC_DIR.'header.inc.php');
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require(STAFFINC_DIR.$page);
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include(STAFFINC_DIR.'footer.inc.php');
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?>
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