Helpdesk da PluGzOne, baseado no osTicket
You can not select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
 
 
 
 

162 lines
6.8 KiB

<?php
/*********************************************************************
filters.php
Email Filters
Peter Rotich <peter@osticket.com>
Copyright (c) 2006-2013 osTicket
http://www.osticket.com
Released under the GNU General Public License WITHOUT ANY WARRANTY.
See LICENSE.TXT for details.
vim: expandtab sw=4 ts=4 sts=4:
**********************************************************************/
require('admin.inc.php');
include_once(INCLUDE_DIR.'class.filter.php');
require_once(INCLUDE_DIR.'class.canned.php');
$filter=null;
if($_REQUEST['id'] && !($filter=Filter::lookup($_REQUEST['id'])))
$errors['err']=sprintf(__('%s: Unknown or invalid'), __('ticket filter'));
/* NOTE: Banlist has its own interface*/
if($filter && $filter->isSystemBanlist())
Http::redirect('banlist.php');
if($_POST){
switch(strtolower($_POST['do'])){
case 'update':
if(!$filter){
$errors['err']=sprintf(__('%s: Unknown or invalid'), __('ticket filter'));
}elseif($filter->update($_POST,$errors)){
$msg=sprintf(__('Successfully updated %s.'), __('this ticket filter'));
}elseif(!$errors['err']){
$errors['err']=sprintf('%s %s',
sprintf(__('Unable to update %s.'), __('this ticket filter')),
__('Correct any errors below and try again.'));
}
break;
case 'add':
$filter = new Filter();
if ($filter->update($_POST, $errors)) {
$msg=sprintf(__('Successfully updated %s.'), __('this ticket filter'));
$type = array('type' => 'created');
Signal::send('object.created', $filter, $type);
$_REQUEST['a']=null;
}elseif(!$errors['err']){
$errors['err'] = sprintf('%s %s',
sprintf(__('Unable to add %s.'), __('this ticket filter')),
__('Correct any errors below and try again.'));
}
break;
case 'mass_process':
if(!$_POST['ids'] || !is_array($_POST['ids']) || !count($_POST['ids'])) {
$errors['err'] = sprintf(__('You must select at least %s to process.'),
__('one ticket filter'));
} else {
$count=count($_POST['ids']);
switch(strtolower($_POST['a'])) {
case 'enable':
$num = 0;
foreach (Filter::objects()->filter([
'id__in' => $_POST['ids'],
]) as $F) {
$F->isactive = 1;
if ($F->save())
$num++;
}
if ($num) {
if($num==$count)
$msg = sprintf(__('Successfully enabled %s'),
_N('selected ticket filter', 'selected ticket filters', $count));
else
$warn = sprintf(__('%1$d of %2$d %3$s enabled'), $num, $count,
_N('selected ticket filter', 'selected ticket filters', $count));
} else {
$errors['err'] = sprintf(__('Unable to enable %s'),
_N('selected ticket filter', 'selected ticket filters', $count));
}
break;
case 'disable':
$num = 0;
foreach (Filter::objects()->filter([
'id__in' => $_POST['ids'],
]) as $F) {
$F->isactive = 0;
if ($F->save())
$num++;
}
if ($num) {
if($num==$count)
$msg = sprintf(__('Successfully disabled %s'),
_N('selected ticket filter', 'selected ticket filters', $count));
else
$warn = sprintf(__('%1$d of %2$d %3$s disabled'), $num, $count,
_N('selected ticket filter', 'selected ticket filters', $count));
} else {
$errors['err'] = sprintf(__('Unable to disable %s'),
_N('selected ticket filter', 'selected ticket filters', $count));
}
break;
case 'delete':
$i=0;
foreach($_POST['ids'] as $k=>$v) {
if(($f=Filter::lookup($v)) && !$f->isSystemBanlist() && $f->delete())
$i++;
}
if($i && $i==$count)
$msg = sprintf(__('Successfully deleted %s.'),
_N('selected ticket filter', 'selected ticket filters', $count));
elseif($i>0)
$warn = sprintf(__('%1$d of %2$d %3$s deleted'), $i, $count,
_N('selected ticket filter', 'selected ticket filters', $count));
elseif(!$errors['err'])
$errors['err'] = sprintf(__('Unable to delete %s.'),
_N('selected ticket filter', 'selected ticket filters', $count));
break;
default:
$errors['err']=sprintf('%s - %s', __('Unknown action'), __('Get technical help!'));
}
}
break;
default:
$errors['err']=__('Unknown action');
break;
}
}
$page='filters.inc.php';
$tip_namespace = 'manage.filter';
if($filter || ($_REQUEST['a'] && !strcasecmp($_REQUEST['a'],'add'))) {
if($filter) {
foreach ($filter->getActions() as $A) {
$config = JsonDataParser::parse($A->configuration);
if($A->type == 'dept')
$dept = Dept::lookup($config['dept_id']);
if($A->type == 'topic')
$topic = Topic::lookup($config['topic_id']);
}
}
if($dept && !$dept->isActive())
$warn = sprintf(__('%s is assigned a %s that is not active.'), __('Ticket Filter'), __('Department'));
if($topic && !$topic->isActive())
$warn = sprintf(__('%s is assigned a %s that is not active.'), __('Ticket Filter'), __('Help Topic'));
$page='filter.inc.php';
}
$nav->setTabActive('manage');
$ost->addExtraHeader('<meta name="tip-namespace" content="' . $tip_namespace . '" />',
"$('#content').data('tipNamespace', '".$tip_namespace."');");
require(STAFFINC_DIR.'header.inc.php');
require(STAFFINC_DIR.$page);
include(STAFFINC_DIR.'footer.inc.php');
?>