Helpdesk da PluGzOne, baseado no osTicket
You can not select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
 
 
 
 

32 lines
1004 B

/**
* @signature cce1ba439ea7e50fcb845fd067779088
* @version v1.11.0
* @title Archive Departments and Help Topics
*
* This patch replaces the isactive field on Help Topics with using the flags field to add a new status called 'archived'.
* It also adds a status field to Departments, allowing Agents to activate, disable, and archive Departments
* through using the flags field
*
* Finally, a flag field is added to the filter table
*/
-- Help Topics
UPDATE `%TABLE_PREFIX%help_topic`
SET `flags` = `flags` + 2
WHERE `isactive` = 1;
ALTER TABLE `%TABLE_PREFIX%help_topic`
DROP COLUMN `isactive`;
-- Departments
UPDATE `%TABLE_PREFIX%department`
SET `flags` = `flags` + 4
WHERE `ispublic` = 1;
-- Ticket Filters
ALTER TABLE `%TABLE_PREFIX%filter`
ADD `flags` int(10) unsigned DEFAULT '0' AFTER `isactive`;
-- Finished with patch
UPDATE `%TABLE_PREFIX%config`
SET `value` = 'cce1ba439ea7e50fcb845fd067779088'
WHERE `key` = 'schema_signature' AND `namespace` = 'core';