Helpdesk da PluGzOne, baseado no osTicket
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299 lines
13 KiB

<?php
if (!defined('OSTADMININC') || !$thisstaff || !$thisstaff->isAdmin())
die('Access Denied');
$qstr='';
$qs = array();
$sortOptions = array(
'name' => array('firstname', 'lastname'),
'username' => 'username',
'status' => 'isactive',
'dept' => 'dept__name',
'created' => 'created',
'login' => 'lastlogin'
);
$orderWays = array('DESC'=>'DESC', 'ASC'=>'ASC');
$sort = ($_REQUEST['sort'] && $sortOptions[strtolower($_REQUEST['sort'])]) ? strtolower($_REQUEST['sort']) : 'name';
switch ($cfg->getAgentNameFormat()) {
case 'last':
case 'lastfirst':
case 'legal':
$sortOptions['name'] = array('lastname', 'firstname');
break;
// Otherwise leave unchanged
}
if ($sort && $sortOptions[$sort]) {
$order_column = $sortOptions[$sort];
}
$order_column = $order_column ?: array('firstname', 'lastname');
if ($_REQUEST['order'] && isset($orderWays[strtoupper($_REQUEST['order'])])) {
$order = $orderWays[strtoupper($_REQUEST['order'])];
} else {
$order = 'ASC';
}
$x=$sort.'_sort';
$$x=' class="'.strtolower($order).'" ';
//Filers
$filters = array();
if ($_REQUEST['did'] && is_numeric($_REQUEST['did'])) {
$filters += array('dept_id' => $_REQUEST['did']);
$qs += array('did' => $_REQUEST['did']);
}
if ($_REQUEST['tid'] && is_numeric($_REQUEST['tid'])) {
$filters += array('teams__team_id' => $_REQUEST['tid']);
$qs += array('tid' => $_REQUEST['tid']);
}
//agents objects
$agents = Staff::objects()
->annotate(array(
'teams_count'=>SqlAggregate::COUNT('teams', true),
))
->select_related('dept', 'group');
$order = strcasecmp($order, 'DESC') ? '' : '-';
foreach ((array) $order_column as $C) {
$agents->order_by($order.$C);
}
if ($filters)
$agents->filter($filters);
// paginate
$page = ($_GET['p'] && is_numeric($_GET['p'])) ? $_GET['p'] : 1;
$count = $agents->count();
$pageNav = new Pagenate($count, $page, PAGE_LIMIT);
$qs += array('sort' => $_REQUEST['sort'], 'order' => $_REQUEST['order']);
$pageNav->setURL('staff.php', $qs);
$showing = $pageNav->showing().' '._N('agent', 'agents', $count);
$qstr = '&amp;'. Http::build_query($qs);
$qstr .= '&amp;order='.($order=='-' ? 'ASC' : 'DESC');
// add limits.
$agents->limit($pageNav->getLimit())->offset($pageNav->getStart());
?>
<div id="basic_search">
<div style="min-height:25px;">
<div class="pull-left">
<form action="staff.php" method="GET" name="filter">
<input type="hidden" name="a" value="filter">
<select name="did" id="did">
<option value="0">&mdash;
<?php echo __( 'All Departments');?> &mdash;</option>
<?php if (($depts=Dept::getDepartments())) { foreach ($depts as $id=> $name) { $sel=($_REQUEST['did'] && $_REQUEST['did']==$id)?'selected="selected"':''; echo sprintf('
<option value="%d" %s>%s</option>',$id,$sel,$name); } } ?>
</select>
<select name="tid" id="tid">
<option value="0">&mdash;
<?php echo __( 'All Teams');?> &mdash;</option>
<?php if (($teams=Team::getTeams())) { foreach ($teams as $id=> $name) { $sel=($_REQUEST['tid'] && $_REQUEST['tid']==$id)?'selected="selected"':''; echo sprintf('
<option value="%d" %s>%s</option>',$id,$sel,$name); } } ?>
</select>
<input type="submit" name="submit" class="button muted" value="<?php echo __('Apply');?>" />
</form>
</div>
</div>
</div>
<div style="margin-bottom:20px; padding-top:5px;">
<div class="sticky bar opaque">
<div class="content">
<div class="pull-left flush-left">
<h2><?php echo __('Agents');?></h2>
</div>
<div class="pull-right">
<a class="green button action-button" href="staff.php?a=add">
<i class="icon-plus-sign"></i>
<?php echo __( 'Add New Agent'); ?>
</a>
<span class="action-button" data-dropdown="#action-dropdown-more">
<i class="icon-caret-down pull-right"></i>
<span ><i class="icon-cog"></i> <?php echo __('More');?></span>
</span>
<div id="action-dropdown-more" class="action-dropdown anchor-right">
<ul id="actions">
<li>
<a class="confirm" data-form-id="mass-actions" data-name="enable" href="staff.php?a=enable">
<i class="icon-ok-sign icon-fixed-width"></i>
<?php echo __( 'Enable'); ?>
</a>
</li>
<li>
<a class="confirm" data-form-id="mass-actions" data-name="disable" href="staff.php?a=disable">
<i class="icon-ban-circle icon-fixed-width"></i>
<?php echo __( 'Disable'); ?>
</a>
</li>
<li>
<a class="dialog-first" data-action="permissions" href="#staff/reset-permissions">
<i class="icon-sitemap icon-fixed-width"></i>
<?php echo __( 'Reset Permissions'); ?>
</a>
</li>
<li>
<a class="dialog-first" data-action="department" href="#staff/change-department">
<i class="icon-truck icon-fixed-width"></i>
<?php echo __( 'Change Department'); ?>
</a>
</li>
<li>
<a class="no-pjax" href="staff.php?a=export">
<i class="icon-download-alt icon-fixed-width"></i>
<?php echo __( 'Export Agents'); ?>
</a>
</li>
<!-- TODO: Implement "Reset Access" mass action
<li><a class="dialog-first" href="#staff/reset-access">
<i class="icon-puzzle-piece icon-fixed-width"></i>
<?php echo __('Reset Access'); ?></a></li>
-->
<li class="danger">
<a class="confirm" data-form-id="mass-actions" data-name="delete" href="staff.php?a=delete">
<i class="icon-trash icon-fixed-width"></i>
<?php echo __( 'Delete'); ?>
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="clear"></div>
<form id="mass-actions" action="staff.php" method="POST" name="staff" >
<?php csrf_token(); ?>
<input type="hidden" name="do" value="mass_process" >
<input type="hidden" id="action" name="a" value="" >
<table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
<thead>
<tr>
<th width="4%">&nbsp;</th>
<th width="28%"><a <?php echo $name_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=name"><?php echo __('Name');?></a></th>
<th width="16%"><a <?php echo $username_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=username"><?php echo __('Username');?></a></th>
<th width="8%"><a <?php echo $status_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=status"><?php echo __('Status');?></a></th>
<th width="14%"><a <?php echo $dept_sort; ?>href="staff.php?<?php echo $qstr; ?>&sort=dept"><?php echo __('Department');?></a></th>
<th width="14%"><a <?php echo $created_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=created"><?php echo __('Created');?></a></th>
<th width="16%"><a <?php echo $login_sort; ?> href="staff.php?<?php echo $qstr; ?>&sort=login"><?php echo __('Last Login');?></a></th>
</tr>
</thead>
<tbody>
<?php
if ($count):
$ids = ($errors && is_array($_POST['ids'])) ? $_POST['ids'] : null;
foreach ($agents as $agent) {
$id = $agent->getId();
$sel=false;
if ($ids && in_array($id, $ids))
$sel=true;
?>
<tr id="<?php echo $id; ?>">
<td align="center">
<input type="checkbox" class="ckb" name="ids[]"
value="<?php echo $id; ?>" <?php echo $sel ? 'checked="checked"' : ''; ?> >
<td><a href="staff.php?id=<?php echo $id; ?>"><?php echo
Format::htmlchars((string) $agent->getName()); ?></a></td>
<td><?php echo $agent->getUserName(); ?></td>
<td><?php echo $agent->isActive() ? __('Active') :'<b>'.__('Locked').'</b>'; ?><?php
echo $agent->onvacation ? ' <small>(<i>'.__('vacation').'</i>)</small>' : ''; ?></td>
<td><a href="departments.php?id=<?php echo
$agent->getDeptId(); ?>"><?php
echo Format::htmlchars((string) $agent->dept); ?></a></td>
<td><?php echo Format::date($agent->created); ?></td>
<td><?php echo Format::relativeTime(Misc::db2gmtime($agent->lastlogin)) ?: '<em class="faded">'.__('never').'</em>'; ?></td>
</tr>
<?php
} //end of foreach
endif; ?>
<tfoot>
<tr>
<td colspan="8">
<?php if ($count) { ?>
<?php echo __('Select');?>:&nbsp;
<a id="selectAll" href="#ckb"><?php echo __('All');?></a>&nbsp;&nbsp;
<a id="selectNone" href="#ckb"><?php echo __('None');?></a>&nbsp;&nbsp;
<a id="selectToggle" href="#ckb"><?php echo __('Toggle');?></a>&nbsp;&nbsp;
<?php }else{
echo __('No agents found!');
} ?>
</td>
</tr>
</tfoot>
</table>
<?php
if ($count) { //Show options..
echo '<div>&nbsp;'.__('Page').':'.$pageNav->getPageLinks().'&nbsp;</div>';
}
?>
</form>
<div style="display:none;" class="dialog" id="confirm-action">
<h3><?php echo __('Please Confirm');?></h3>
<a class="close" href=""><i class="icon-remove-circle"></i></a>
<hr/>
<p class="confirm-action" style="display:none;" id="enable-confirm">
<?php echo sprintf(__('Are you sure you want to <b>enable</b> (unlock) %s?'),
_N('selected agent', 'selected agents', 2));?>
</p>
<p class="confirm-action" style="display:none;" id="disable-confirm">
<?php echo sprintf(__('Are you sure you want to <b>disable</b> (lock) %s?'),
_N('selected agent', 'selected agents', 2));?>
<br><br><?php echo __("Locked staff won't be able to login to Staff Control Panel.");?>
</p>
<p class="confirm-action" style="display:none;" id="delete-confirm">
<font color="red"><strong><?php echo sprintf(__('Are you sure you want to DELETE %s?'),
_N('selected agent', 'selected agents', 2));?></strong></font>
<br><br><?php echo __('Deleted data CANNOT be recovered.');?>
</p>
<div><?php echo __('Please confirm to continue.');?></div>
<hr style="margin-top:1em"/>
<p class="full-width">
<span class="buttons pull-left">
<input type="button" value="<?php echo __('No, Cancel');?>" class="close">
</span>
<span class="buttons pull-right">
<input type="button" value="<?php echo __('Yes, Do it!');?>" class="confirm">
</span>
</p>
<div class="clear"></div>
</div>
<script type="text/javascript">
$(document).on('click', 'a.dialog-first', function(e) {
e.preventDefault();
var action = $(this).data('action'),
$form = $('form#mass-actions');
if ($(':checkbox.ckb:checked', $form).length == 0) {
$.sysAlert(__('Oops'),
__('You need to select at least one item'));
return false;
}
ids = $form.find('.ckb');
$.dialog('ajax.php/' + $(this).attr('href').substr(1), 201, function (xhr, data) {
$form.find('#action').val(action);
data = JSON.parse(data);
if (data)
$.each(data, function(k, v) {
if (v.length) {
$.each(v, function() {
$form.append($('<input type="hidden">').attr('name', k+'[]').val(this));
})
}
else {
$form.append($('<input type="hidden">').attr('name', k).val(v));
}
});
$form.submit();
}, { data: ids.serialize()});
return false;
});
</script>