Helpdesk da PluGzOne, baseado no osTicket
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<?php
if(!defined('OSTADMININC') || !$thisstaff->isAdmin()) die('Access Denied');
$qs = array();
$sortOptions=array(
'name' => 'name',
'status' => 'isactive',
'period' => 'grace_period',
'created' => 'created',
'updated' => 'updated'
);
$orderWays = array('DESC'=>'DESC', 'ASC'=>'ASC');
$sort = ($_REQUEST['sort'] && $sortOptions[strtolower($_REQUEST['sort'])]) ? strtolower($_REQUEST['sort']) : 'name';
if ($sort && $sortOptions[$sort]) {
$order_column = $sortOptions[$sort];
}
$order_column = $order_column ? $order_column : 'name';
if ($_REQUEST['order'] && isset($orderWays[strtoupper($_REQUEST['order'])])) {
$order = $orderWays[strtoupper($_REQUEST['order'])];
} else {
$order = 'ASC';
}
if ($order_column && strpos($order_column,',')) {
$order_column=str_replace(','," $order,",$order_column);
}
$x=$sort.'_sort';
$$x=' class="'.strtolower($order).'" ';
$page = ($_GET['p'] && is_numeric($_GET['p'])) ? $_GET['p'] : 1;
$count = SLA::objects()->count();
$qstr = '&amp;'. Http::build_query($qs);
$qs += array('sort' => $_REQUEST['sort'], 'order' => $_REQUEST['order']);
$pageNav = new Pagenate($count, $page, PAGE_LIMIT);
$pageNav->setURL('slas.php', $qs);
$showing = $pageNav->showing().' '._N('Service Level Agreement', 'Service Level Agreements', $count);
$qstr .= '&amp;order='.($order=='DESC' ? 'ASC' : 'DESC');
?>
<form action="slas.php" method="POST" name="slas">
<div class="sticky bar opaque">
<div class="content">
<div class="pull-left flush-left">
<h2><?php echo __('Service Level Agreements');?></h2>
</div>
<div class="pull-right flush-right">
<a href="slas.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New SLA Plan');?></a>
<span class="action-button" data-dropdown="#action-dropdown-more">
<i class="icon-caret-down pull-right"></i>
<span ><i class="icon-cog"></i> <?php echo __('More');?></span>
</span>
<div id="action-dropdown-more" class="action-dropdown anchor-right">
<ul id="actions">
<li>
<a class="confirm" data-name="enable" href="slas.php?a=enable">
<i class="icon-ok-sign icon-fixed-width"></i>
<?php echo __( 'Enable'); ?>
</a>
</li>
<li>
<a class="confirm" data-name="disable" href="slas.php?a=disable">
<i class="icon-ban-circle icon-fixed-width"></i>
<?php echo __( 'Disable'); ?>
</a>
</li>
<li class="danger">
<a class="confirm" data-name="delete" href="slas.php?a=delete">
<i class="icon-trash icon-fixed-width"></i>
<?php echo __( 'Delete'); ?>
</a>
</li>
</ul>
</div>
</div>
</div>
</div>
<div class="clear"></div>
<?php csrf_token(); ?>
<input type="hidden" name="do" value="mass_process" >
<input type="hidden" id="action" name="a" value="" >
<table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
<thead>
<tr>
<th width="4%">&nbsp;</th>
<th width="38%"><a <?php echo $name_sort; ?> href="slas.php?<?php echo $qstr; ?>&sort=name"><?php echo __('Name');?></a></th>
<th width="8%"><a <?php echo $status_sort; ?> href="slas.php?<?php echo $qstr; ?>&sort=status"><?php echo __('Status');?></a></th>
<th><a <?php echo $period_sort; ?> href="slas.php?<?php echo $qstr; ?>&sort=period"><?php echo __('Grace Period (hrs)');?></a></th>
<th width="15%" nowrap><a <?php echo $created_sort; ?>href="slas.php?<?php echo $qstr; ?>&sort=created"><?php echo __('Date Added');?></a></th>
<th width="20%" nowrap><a <?php echo $updated_sort; ?>href="slas.php?<?php echo $qstr; ?>&sort=updated"><?php echo __('Last Updated');?></a></th>
</tr>
</thead>
<tbody>
<?php
$total=0;
$ids = ($errors && is_array($_POST['ids'])) ? $_POST['ids'] : null;
if ($count) {
$slas = SLA::objects()
->order_by(sprintf('%s%s',
strcasecmp($order, 'DESC') ? '' : '-',
$order_column))
->limit($pageNav->getLimit())
->offset($pageNav->getStart());
$defaultId = $cfg->getDefaultSLAId();
foreach ($slas as $sla) {
$sel=false;
$id = $sla->getId();
if($ids && in_array($id, $ids))
$sel=true;
$default = '';
if ($id == $defaultId)
$default = '<small><em>(Default)</em></small>';
?>
<tr id="<?php echo $id; ?>">
<td align="center">
<input type="checkbox" class="ckb" name="ids[]" value="<?php echo $id; ?>"
<?php echo $sel ? 'checked="checked"' :'' ; ?>>
</td>
<td>&nbsp;<a href="slas.php?id=<?php echo $id;
?>"><?php echo Format::htmlchars($sla->getName());
?></a>&nbsp;<?php echo $default; ?></td>
<td><?php echo $sla->isActive() ? __('Active') : '<b>'.__('Disabled').'</b>'; ?></td>
<td style="text-align:right;padding-right:35px;"><?php echo $sla->getGracePeriod(); ?>&nbsp;</td>
<td>&nbsp;<?php echo Format::date($sla->getCreateDate()); ?></td>
<td>&nbsp;<?php echo Format::datetime($sla->getUpdateDate()); ?></td>
</tr>
<?php
} //end of foreach.
} ?>
<tfoot>
<tr>
<td colspan="6">
<?php if ($count) { ?>
<?php echo __('Select');?>:&nbsp;
<a id="selectAll" href="#ckb"><?php echo __('All');?></a>&nbsp;&nbsp;
<a id="selectNone" href="#ckb"><?php echo __('None');?></a>&nbsp;&nbsp;
<a id="selectToggle" href="#ckb"><?php echo __('Toggle');?></a>&nbsp;&nbsp;
<?php }else{
echo __('No SLA plans found' /* SLA is abbreviation for Service Level Agreement */);
} ?>
</td>
</tr>
</tfoot>
</table>
<?php
if ($count): //Show options..
echo '<div>&nbsp;'.__('Page').':'.$pageNav->getPageLinks().'&nbsp;</div>';
?>
<?php
endif;
?>
</form>
<div style="display:none;" class="dialog" id="confirm-action">
<h3><?php echo __('Please Confirm');?></h3>
<a class="close" href=""><i class="icon-remove-circle"></i></a>
<hr/>
<p class="confirm-action" style="display:none;" id="enable-confirm">
<?php echo sprintf(__('Are you sure you want to <b>enable</b> %s?'),
_N('selected SLA plan', 'selected SLA plans', 2));?>
</p>
<p class="confirm-action" style="display:none;" id="disable-confirm">
<?php echo sprintf(__('Are you sure you want to <b>disable</b> %s?'),
_N('selected SLA plan', 'selected SLA plans', 2));?>
</p>
<p class="confirm-action" style="display:none;" id="delete-confirm">
<font color="red"><strong><?php echo sprintf(__('Are you sure you want to DELETE %s?'),
_N('selected SLA plan', 'selected SLA plans', 2)); ?></strong></font>
</p>
<div><?php echo __('Please confirm to continue.');?></div>
<hr style="margin-top:1em"/>
<p class="full-width">
<span class="buttons pull-left">
<input type="button" value="<?php echo __('No, Cancel');?>" class="close">
</span>
<span class="buttons pull-right">
<input type="button" value="<?php echo __('Yes, Do it!');?>" class="confirm">
</span>
</p>
<div class="clear"></div>
</div>