Helpdesk da PluGzOne, baseado no osTicket
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<table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2">
<thead>
<tr>
<th colspan="2">
<em><?php echo __('Global setting - can be disabled at department or email level.'); ?></em>
</th>
</tr>
</thead>
<tbody>
<tr>
<td width="160"><?php echo __('New Ticket'); ?>:</td>
<td>
<input type="checkbox" name="ticket_autoresponder" <?php
echo $config['ticket_autoresponder'] ? 'checked="checked"' : ''; ?>/>
<?php echo __('Ticket Owner'); ?>&nbsp;
<i class="help-tip icon-question-sign" href="#new_ticket"></i>
</td>
</tr>
<tr>
<td width="160"><?php echo __('New Ticket by Agent'); ?>:</td>
<td>
<input type="checkbox" name="ticket_notice_active" <?php
echo $config['ticket_notice_active'] ? 'checked="checked"' : ''; ?>/>
<?php echo __('Ticket Owner'); ?>&nbsp;
<i class="help-tip icon-question-sign" href="#new_ticket_by_staff"></i>
</td>
</tr>
<tr>
<td width="160" rowspan="2"><?php echo __('New Message'); ?>:</td>
<td>
<input type="checkbox" name="message_autoresponder" <?php
echo $config['message_autoresponder'] ? 'checked="checked"' : ''; ?>/>
<?php echo __('Submitter: Send receipt confirmation'); ?>&nbsp;
<i class="help-tip icon-question-sign" href="#new_message_for_submitter"></i>
</td>
</tr>
<tr>
<td>
<input type="checkbox" name="message_autoresponder_collabs" <?php
echo $config['message_autoresponder_collabs'] ? 'checked="checked"' : ''; ?>/>
<?php echo __('Participants: Send new activity notice'); ?>&nbsp;
<i class="help-tip icon-question-sign" href="#new_message_for_participants"></i>
</div>
</td>
</tr>
<tr>
<td width="160"><?php echo __('Overlimit Notice'); ?>:</td>
<td>
<input type="checkbox" name="overlimit_notice_active" <?php
echo $config['overlimit_notice_active'] ? 'checked="checked"' : ''; ?>/>
<?php echo __('Ticket Submitter'); ?>&nbsp;
<i class="help-tip icon-question-sign" href="#overlimit_notice"></i>
</td>
</tr>
</tbody>
</table>