Helpdesk da PluGzOne, baseado no osTicket
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<?php
if (!defined('OSTADMININC') || !$thisstaff->isAdmin())
die('Access Denied');
$qs = array();
$sortOptions=array(
'name' => 'name',
'status' => 'flags',
'type' => 'ispublic',
'members'=> 'members_count',
'email'=> 'email__name',
'manager'=>'manager__lastname',
'created'=> 'created',
);
$orderWays = array('DESC'=>'DESC', 'ASC'=>'ASC');
$sort = ($_REQUEST['sort'] && $sortOptions[strtolower($_REQUEST['sort'])]) ? strtolower($_REQUEST['sort']) : 'name';
if ($sort && $sortOptions[$sort]) {
$order_column = $sortOptions[$sort];
}
$order_column = $order_column ? $order_column : 'name';
if ($_REQUEST['order'] && isset($orderWays[strtoupper($_REQUEST['order'])])) {
$order = $orderWays[strtoupper($_REQUEST['order'])];
} else {
$order = 'ASC';
}
if ($order_column && strpos($order_column,',')) {
$order_column=str_replace(','," $order,",$order_column);
}
$x=$sort.'_sort';
$$x=' class="'.strtolower($order).'" ';
$page = ($_GET['p'] && is_numeric($_GET['p'])) ? $_GET['p'] : 1;
$count = Dept::objects()->count();
$pageNav = new Pagenate($count, $page, PAGE_LIMIT);
$qstr = '&amp;'. Http::build_query($qs);
$qstr .= '&amp;order='.($order=='DESC' ? 'ASC' : 'DESC');
$qs += array('sort' => $_REQUEST['sort'], 'order' => $_REQUEST['order']);
$pageNav->setURL('departments.php', $qs);
$showing = $pageNav->showing().' '._N('department', 'departments', $count);
?>
<form action="departments.php" method="POST" name="depts">
<div class="sticky bar">
<div class="content">
<div class="pull-left">
<h2><?php echo __('Departments');?></h2>
</div>
<div class="pull-right flush-right">
<a href="departments.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New Department');?></a>
<span class="action-button" data-dropdown="#action-dropdown-more">
<i class="icon-caret-down pull-right"></i>
<span ><i class="icon-cog"></i> <?php echo __('More');?></span>
</span>
<div id="action-dropdown-more" class="action-dropdown anchor-right">
<ul id="actions">
<li>
<a class="confirm" data-name="enable" href="departments.php?a=enable">
<i class="icon-ok-sign icon-fixed-width"></i>
<?php echo __( 'Enable'); ?>
</a>
</li>
<li>
<a class="confirm" data-name="disable" href="departments.php?a=disable">
<i class="icon-ban-circle icon-fixed-width"></i>
<?php echo __( 'Disable'); ?>
</a>
</li>
<li>
<a class="confirm" data-name="archive" href="departments.php?a=archive">
<i class="icon-folder-close icon-fixed-width"></i>
<?php echo __( 'Archive'); ?>
</a>
</li>
<li class="danger"><a class="confirm" data-name="delete" href="departments.php?a=delete">
<i class="icon-trash icon-fixed-width"></i>
<?php echo __('Delete'); ?></a>
</li>
</ul>
</div>
</div>
<div class="clear"></div>
</div>
</div>
<?php csrf_token(); ?>
<input type="hidden" name="do" value="mass_process" >
<input type="hidden" id="action" name="a" value="" >
<table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
<thead>
<tr>
<th width="4%">&nbsp;</th>
<th width="12%"><a <?php echo $name_sort; ?> href="departments.php?<?php echo $qstr; ?>&sort=name"><?php echo __('Name');?></a></th>
<th width="5%"><a <?php echo $status_sort; ?> href="departments.php?<?php echo $qstr;?>&sort=status"><?php echo __('Status');?></a></th>
<th width="5%"><a <?php echo $type_sort; ?> href="departments.php?<?php echo $qstr; ?>&sort=type"><?php echo __('Type');?></a></th>
<th width="5%"><a <?php echo $users_sort; ?>href="departments.php?<?php echo $qstr; ?>&sort=members"><?php echo __('Agents');?></a></th>
<th width="25%"><a <?php echo $email_sort; ?> href="departments.php?<?php echo $qstr; ?>&sort=email"><?php echo __('Email Address');?></a></th>
<th width="10%"><a <?php echo $manager_sort; ?> href="departments.php?<?php echo $qstr; ?>&sort=manager"><?php echo __('Manager');?></a></th>
<th width="15%"><a <?php echo $created_sort; ?> href="departments.php?<?php echo $qstr; ?>&sort=created"><?php echo __('Created');?></a></th>
</tr>
</thead>
<tbody>
<?php
$ids= ($errors && is_array($_POST['ids'])) ? $_POST['ids'] : null;
if ($count) {
$depts = Dept::objects()
->annotate(array(
'members_count' => SqlAggregate::COUNT('members', true),
))
->order_by(sprintf('%s%s',
strcasecmp($order, 'DESC') ? '' : '-',
$order_column))
->limit($pageNav->getLimit())
->offset($pageNav->getStart());
$defaultId=$cfg->getDefaultDeptId();
$defaultEmailId = $cfg->getDefaultEmailId();
$defaultEmailAddress = (string) $cfg->getDefaultEmail();
foreach ($depts as $dept) {
$id = $dept->getId();
$sel=false;
if($ids && in_array($dept->getId(), $ids))
$sel=true;
if ($dept->email) {
$email = (string) $dept->email;
$emailId = $dept->email->getId();
} else {
$emailId = $defaultEmailId;
$email = $defaultEmailAddress;
}
$default= ($defaultId == $dept->getId()) ?' <small>'.__('(Default)').'</small>' : '';
?>
<tr id="<?php echo $id; ?>">
<td align="center">
<input type="checkbox" class="ckb" name="ids[]"
value="<?php echo $id; ?>"
<?php echo $sel? 'checked="checked"' : ''; ?>
<?php echo $default? 'disabled="disabled"' : ''; ?> >
</td>
<td>
<a href="departments.php?id=<?php echo $id; ?>"><?php
echo Dept::getNameById($id); ?></a>&nbsp;<?php echo $default; ?>
</td>
<td><?php
if(!strcasecmp($dept->getStatus(), 'Active'))
echo $dept->getStatus();
else
echo '<b>'.$dept->getStatus();
?>
</td>
<td><?php echo $dept->isPublic() ? __('Public') :'<b>'.__('Private').'</b>'; ?></td>
<td>&nbsp;&nbsp;
<b>
<?php if ($dept->members_count) { ?>
<a href="staff.php?did=<?php echo $id; ?>"><?php echo $dept->members_count; ?></a>
<?php }else{ ?> 0
<?php } ?>
</b>
</td>
<td><span class="ltr"><a href="emails.php?id=<?php echo $emailId; ?>"><?php
echo Format::htmlchars($email); ?></a></span></td>
<td><a href="staff.php?id=<?php echo $dept->manager_id; ?>"><?php
echo $dept->manager_id ? $dept->manager : ''; ?>&nbsp;</a></td>
<td><?php echo $dept->created; ?></td>
</tr>
<?php
} //end of foreach.
} ?>
<tfoot>
<tr>
<td colspan="9">
<?php
if ($count) { ?>
<?php echo __('Select');?>:&nbsp;
<a id="selectAll" href="#ckb"><?php echo __('All');?></a>&nbsp;&nbsp;
<a id="selectNone" href="#ckb"><?php echo __('None');?></a>&nbsp;&nbsp;
<a id="selectToggle" href="#ckb"><?php echo __('Toggle');?></a>&nbsp;&nbsp;
<?php }else{
echo __('No departments found!');
} ?>
</td>
</tr>
</tfoot>
</table>
<?php
if ($count):
echo '<div>&nbsp;'.__('Page').':'.$pageNav->getPageLinks().'&nbsp;</div>';
?>
<?php
endif;
?>
</form>
<div style="display:none;" class="dialog" id="confirm-action">
<h3><?php echo __('Please Confirm');?></h3>
<a class="close" href=""><i class="icon-remove-circle"></i></a>
<hr/>
<p class="confirm-action" style="display:none;" id="make_public-confirm">
<?php echo sprintf(__('Are you sure you want to make %s <b>public</b>?'),
_N('selected department', 'selected departments', 2));?>
</p>
<p class="confirm-action" style="display:none;" id="make_private-confirm">
<?php echo sprintf(__('Are you sure you want to make %s <b>private</b> (internal)?'),
_N('selected department', 'selected departments', 2));?>
</p>
<p class="confirm-action" style="display:none;" id="enable-confirm">
<?php echo sprintf(__('Are you sure you want to <b>enable</b> %s?'),
_N('selected department', 'selected departments', 2));?>
</p>
<p class="confirm-action" style="display:none;" id="disable-confirm">
<?php echo sprintf(__('Are you sure you want to <b>disable</b> %s?'),
_N('selected department', 'selected departments', 2));?>
</p>
<p class="confirm-action" style="display:none;" id="archive-confirm">
<?php echo sprintf(__('Are you sure you want to <b>archive</b> %s?'),
_N('selected department', 'selected departments', 2));?>
</p>
<p class="confirm-action" style="display:none;" id="delete-confirm">
<font color="red"><strong><?php echo sprintf(__('Are you sure you want to DELETE %s?'),
_N('selected department', 'selected departments', 2));?></strong></font>
<br><br><?php echo __('Deleted data CANNOT be recovered.'); ?>
</p>
<div><?php echo __('Please confirm to continue.');?></div>
<hr style="margin-top:1em"/>
<p class="full-width">
<span class="buttons pull-left">
<input type="button" value="<?php echo __('No, Cancel');?>" class="close">
</span>
<span class="buttons pull-right">
<input type="button" value="<?php echo __('Yes, Do it!');?>" class="confirm">
</span>
</p>
<div class="clear"></div>
</div>