getClientLogo()) { ?>
 
company; ?>
 
Ticket #getNumber(); ?> printed by getUserName(); ?> on Page {PAGENO}
 

Ticket #getNumber(); ?>

getStatus(); ?> getOwner()->getName(); ?>
getPriority(); ?> getEmail(); ?>
getDept(); ?> getPhoneNumber(); ?>
getCreateDate()); ?> getSource(); ?>
 
getAssigned(); ?> getHelpTopic(); ?>
getSLA()) echo $sla->getName(); ?> getLastResponseDate()); ?>
getEstDueDate()); ?> getLastMessageDate()); ?>
getId()) as $form) { // Skip core fields shown earlier in the ticket view $answers = $form->getAnswers()->exclude(Q::any(array( 'field__flags__hasbit' => DynamicFormField::FLAG_EXT_STORED, 'field__name__in' => array('subject', 'priority') ))); if (count($answers) == 0) continue; ?> display())) continue; ?>
getTitle(); ?>
getField()->get('label'); ?>:

getSubject(); ?>

includenotes) $types[] = 'N'; $thread = $ticket->getThread(); $entries = $ticket->getThreadEntries($types); if ($this->includeevents) { $events = $thread->getEvents(); $sort = 'id'; if ($options['sort'] && !strcasecmp($options['sort'], 'DESC')) $sort = '-id'; $cmp = function ($a, $b) use ($sort) { return ($sort == 'id') ? ($a < $b) : $a > $b; }; $events = $events->order_by($sort); $eventCount = count($events); $events = new IteratorIterator($events->getIterator()); $events->rewind(); $event = $events->current(); } if ($entries->exists(true)) { $sortedEntries = ThreadEntry::sortEntries($entries, $ticket); foreach ($sortedEntries as $entry) { // TODO: Consider adding a date boundary to indicate significant // changes in dates between thread items. if ($this->includeevents) { while ($event && $cmp($event->timestamp, $entry->created)) { $event->render(ThreadEvent::MODE_CLIENT); $events->next(); $event = $events->current(); } } $threadTypes=array('M'=>'message','R'=>'response', 'N'=>'note'); ?>
created);?> title, 100); ?> getName()); ?>
getBody()->display('pdf'); ?>
has_attachments && ($files = $entry->attachments)) { ?>
file->name); ?> (file->size); ?>)
render(ThreadEvent::MODE_CLIENT); $events->next(); $event = $events->current(); } ?>