getRole($thisstaff) : $thisstaff->getRole();
if ($role && !$role->hasPerm(Ticket::PERM_CLOSE))
return;
// Map states to actions
$actions= array(
'closed' => array(
'icon' => 'icon-ok-circle',
'action' => 'close',
'href' => 'tickets.php'
),
'open' => array(
'icon' => 'icon-undo',
'action' => 'reopen'
),
);
$states = array('open');
if (!$ticket || $ticket->isCloseable())
$states[] = 'closed';
$statusId = $ticket ? $ticket->getStatusId() : 0;
$nextStatuses = array();
foreach (TicketStatusList::getStatuses(
array('states' => $states)) as $status) {
if (!isset($actions[$status->getState()])
|| $statusId == $status->getId())
continue;
$nextStatuses[] = $status;
}
if (!$nextStatuses)
return;
?>