#
# Email template: task.transfer.alert.yaml
#
# Sent to agents when a task is transfered to their department.
#
---
notes: |
    Sent to agents when a task is transfered to a department to which
    they are a member.
subject: |
    Task #%{task.number} transfer - %{task.dept.name}
body: |
    <h3>Hi %{recipient.name},</h3>
    Task <a href="%{task.staff_link}">#%{task.number}</a> has been
    transferred to the %{task.dept.name} department by
    <strong>%{staff.name.short}</strong>
    <br>
    <br>
    <blockquote>
        %{comments}
    </blockquote>
    <hr>
    <div>To view or respond to the task, please <a
    href="%{task.staff_link}">login</a> to the support system.
    </div>
    <em style="font-size: small; ">Your friendly Customer Support
    System</em>
    <br>
    <a href="https://osticket.com/"><img width="126" height="19"
        alt="Powered By osTicket" style="width: 126px;"
        src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>