# # Help popup items for the installer # # Fields: # title - Shown in bold at the top of the popover window # content - The body of the help popover # # The key names such as 'helpdesk_name' should not be translated as they # must match the HTML #ids put into the page template. # --- helpdesk_name: title: Helpdesk Name content: |

The name of your support system e.g [Company Name] Support

system_email: title: Default System Email content: |

Default email address e.g support@yourcompany.com - you can add more later!

default_lang: title: Default System Language content: |

Initial data for this language will be installed into the database. For instance email templates and default system pages will be installed for this language.

links: - title: osTicket Language Packs href: https://osticket.com/download/#ostLang first_name: title: First Name content: |

Admin's first name

last_name: title: Last Name content: |

Admin's last name

email: title: Email Address content: |

Admin's personal email address. Must be different from system's default email.

username: title: Username content: |

Admin's login name. Must be at least three (3) characters.

password: title: Password content: |

Admin's password. Must be five (5) characters or more.

password2: title: Confirm Password content: |

Retype admin's password. Must match.

db_prefix: title: MySQL Table Prefix content: |

osTicket requires table prefix in order to avoid possible table conflicts in a shared database.

db_host: title: MySQL Hostname content: |

Most hosts use 'localhost' for local database hostname. Check with your host if localhost fails.

Default port set in php.ini is assumed. A non-standard port number can be specified as hostname:port

db_schema: title: MySQL Database content: |

Name of the database osTicket will use.

db_user: title: MySQL Username content: |

The MySQL user must have full rights to the database.

db_password: title: MySQL Password content: |

MySQL password associated with above user.