# # This is popup help messages for the Admin Panel -> Dashboard -> System Logs page # # Fields: # title - Shown in bold at the top of the popover window # content - The body of the help popover # links - List of links shows below the content # title - Link title # href - href of link (links starting with / are translated to the # helpdesk installation path) # # The key names such as 'helpdesk_name' should not be translated as they # must match the HTML #ids put into the page template. # --- system_logs: title: System Logs content: > This is where you will find any troubleshooting related logging activity (e.g., Errors, Warnings, or Bugs). links: - title: Customize what type of activity is logged by changing the
Default Log Level. href: /scp/settings.php?t=system date_span: title: Date Span content: > Select your calendar range that you would like to view in the System Logs. type: title: Type content: > Choose an option to narrow your focus on a specific type of activity. Debug represents the least severity, and Error represents the greatest severity. showing_logs: title: Showing…Logs content: > Be sure to check the Page section below to make sure that there are not more pages displaying available System Logs. log_title: title: Log Title content: > Click the Log Title table header if you would like to sort the results according to the Log Title. log_type: title: Log Type content: > Click the Log Type table header if you would like to sort the results according to the Log Type. log_date: title: Log Date content: > This is the date the log was generated by the software. If you would like to sort the results according to the Log Date, simply click the Log Date table header. (Use the Date Span form above to narrow your calendar span of logs.) ip_address: title: IP Address content: > This refers to the IP Address of either the agent or client that was using osTicket at the time the log was generated.