canManageTickets()) echo TicketStatus::status_options(); // Mass Claim/Assignment if ($agent->hasPerm(Ticket::PERM_ASSIGN, false)) {?> hasPerm(Ticket::PERM_MERGE, false)) {?> hasPerm(Ticket::PERM_LINK, false)) {?> hasPerm(Ticket::PERM_TRANSFER, false)) {?> hasPerm(Ticket::PERM_DELETE, false)) {?>