Copyright (c) 2006-2013 osTicket http://www.osticket.com Released under the GNU General Public License WITHOUT ANY WARRANTY. See LICENSE.TXT for details. vim: expandtab sw=4 ts=4 sts=4: **********************************************************************/ if(!defined('INCLUDE_DIR')) die('!'); require_once INCLUDE_DIR.'class.ajax.php'; class ContentAjaxAPI extends AjaxController { function log($id) { if($id && ($log=Log::lookup($id))) { $content=sprintf('
 %s

%s

%s: %s %s: %s
', $log->getTitle(), Format::display(str_replace(',',', ',$log->getText())), __('Log Date'), Format::daydatetime($log->getCreateDate()), __('IP Address'), $log->getIP()); }else { $content='
 '.__('Error').':'. sprintf(__('%s: Unknown or invalid ID.'), __('log entry')).'
'; } return $content; } function ticket_variables() { $content='

'.__('Ticket Variables').'

'.__('Please note that non-base variables depend on the context of use. Visit osTicket Wiki for up to date documentation.').'
'.__('Base Variables').''.__('Other Variables').'
%{ticket.id}'.__('Ticket ID').' ('.__('internal ID').')
%{ticket.number}'.__('Ticket Number').' ('.__('external ID').')
%{ticket.email}'.__('Email Address').'
%{ticket.name}'.__('Full Name').' — '.__('see name expansion').'
%{ticket.subject}'.__('Subject').'
%{ticket.phone}'.__('Phone number | ext').'
%{ticket.status}'.__('Status').'
%{ticket.priority}'.__('Priority').'
%{ticket.assigned}'.__('Assigned Agent / Team').'
%{ticket.create_date}'.__('Date Created').'
%{ticket.due_date}'.__('Due Date').'
%{ticket.close_date}'.__('Date Closed').'
%{ticket.recipients}'.__('List of all recipient names').'
%{recipient.ticket_link}'.__('Auth. token used for auto-login').'
'.__('Agent\'s ticket view link').'
'.__('Expandable Variables').'
%{ticket.topic}'.__('Help Topic').'
%{ticket.dept}'.__('Department').'
%{ticket.staff}'.__('Assigned/closing agent').'
%{ticket.team}'.__('Assigned/closing team').'
%{ticket.thread}'.__('Ticket Thread').'
%{message}'.__('Incoming message').'
%{response}'.__('Outgoing response').'
%{comments}'.__('Assign/transfer comments').'
%{note}'.__('Internal note (expandable)').'
%{assignee}'.__('Assigned Agent / Team').'
%{assigner}'.__('Agent assigning the ticket').'
%{url}'.__('osTicket\'s base url (FQDN)').'
%{reset_link} '.__('Reset link used by the password reset feature').'
'.__('Name Expansion').'
.first'.__('First Name').'
.last'.__('Last Name').'
.full'.__('First Last').'
.short'.__('First L.').'
.shortformal'.__('F. Last').'
.lastfirst'.__('Last, First').'
'.__('Ticket Thread expansions').'
.original'.__('Original Message').'
.lastmessage'.__('Last Message').'
'.__('Thread Entry expansions').'
.poster'.__('Poster').'
.create_date'.__('Date Created').'
'; return $content; } function getSignature($type, $id=null) { global $thisstaff; if (!$thisstaff) Http::response(403, 'Login Required'); switch ($type) { case 'none': break; case 'agent': if (!($staff = Staff::lookup($id))) Http::response(404, 'No such staff member'); echo Format::viewableImages($staff->getSignature()); break; case 'mine': echo Format::viewableImages($thisstaff->getSignature()); break; case 'dept': if (!($dept = Dept::lookup($id))) Http::response(404, 'No such department'); echo Format::viewableImages($dept->getSignature()); break; default: Http::response(400, 'Unknown signature type'); break; } } function manageContent($id, $lang=false) { global $thisstaff, $cfg; if (!$thisstaff) Http::response(403, 'Login Required'); $content = Page::lookup($id, $lang); $langs = Internationalization::getConfiguredSystemLanguages(); $translations = $content->getAllTranslations(); $info = array( 'title' => $content->getName(), 'body' => $content->getBody(), ); foreach ($translations as $t) { if (!($data = $t->getComplex())) continue; $info['trans'][$t->lang] = array( 'title' => $data['name'], 'body' => $data['body'], ); } include STAFFINC_DIR . 'templates/content-manage.tmpl.php'; } function manageNamedContent($type, $lang=false) { global $thisstaff, $cfg; if (!$thisstaff) Http::response(403, 'Login Required'); $langs = $cfg->getSecondaryLanguages(); $content = Page::lookupByType($type, $lang); $info = $content->getHashtable(); include STAFFINC_DIR . 'templates/content-manage.tmpl.php'; } function updateContent($id) { global $thisstaff; if (!$thisstaff) Http::response(403, 'Login Required'); elseif (!($content = Page::lookup($id))) Http::response(404, 'No such content'); if (!isset($_POST['body'])) $_POST['body'] = ''; $vars = array_merge($content->getHashtable(), $_POST); $errors = array(); // Allow empty content for the staff banner if ($content->update($vars, $errors, $content->getType() == 'banner-staff') ) { Http::response(201, 'Have a great day!'); } if (!$errors['err']) $errors['err'] = __('Correct any errors below and try again.'); $info = $_POST; $errors = Format::htmlchars($errors); include STAFFINC_DIR . 'templates/content-manage.tmpl.php'; } function context() { global $thisstaff; if (!$thisstaff) Http::response(403, 'Login Required'); if (!$_GET['root']) Http::response(400, '`root` is required parameter'); $items = VariableReplacer::getContextForRoot($_GET['root']); if (!$items) Http::response(422, 'No such context'); header('Content-Type: application/json'); return $this->encode($items); } } ?>